YOUR LOCAL CONNECTION TO THE HIMALAYAS
USEFUL INFORMATION

Cancellation & refunds.

Clear information for when plans change.

If you cancel

The published Your Tours & Travels cancellation schedule is:

Customer cancellation schedule
Time before travelRefund
30 days or more90%
15–29 days50%
Fewer than 15 daysNo refund

If we cancel

If unforeseen circumstances require us to cancel, a full refund or rescheduling is offered. Refund processing is stated as 7–14 business days.

How to request cancellation

Email [email protected] with your booking reference, lead traveller name and travel dates. Ask for written acknowledgement. For urgent changes, call +91 93320 01233.

Before making a payment

Confirm the refund calculation and any package-specific conditions in writing with the team. Keep your invoice and booking confirmation for reference.

Last updated: · Reviewed by the Your Tours & Travels team, Siliguri.

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